This problem does not affect MS Word files.This same problem affects the following file types:.All I need to do is move them off of Google Drive and back on to my local drive. To REPEAT - My files are not corrupt nor a threat.After receiving the error message, McAfee directs me to the following page:.The error message I receive when attempting to open the files reads, "Excel (or Word) cannot open the file because the file format or file extension is not valid.".Turning off the Anti-Virus module within LiveSafe.Moving the excel file from G-drive to my local drive.I am currently getting around the problem by:.When I move an excel file from G-Drive to my local disk,.Prior to the aforementioned re-install of McAfee, I had been accessing these same files for the past 12 months.
cannot open excel files on Google Drive.I have not seen this specific problem reported elsewhere, which is surprising given I have a generic Dell XPS laptop running Windows 10. Afterwards, I was no longer able open Excel files on Google Drive. About 10 business days ago, a McAfee technical support representative installed a new version of LiveSafe on my laptop (for reasons I'll skip here).
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